Privacy policy
ParentAI Privacy Policy
Last updated: 19 August 2026 · Controller: AmberSF · support@ambersf.com
This is an English translation for convenience. The Turkish version prevails if the two differ.
In short
ParentAI does not require an account; the app runs on an anonymous device identity. The child profile you enter and the conversations you have are used to generate responses that fit your situation.
This policy covers the ParentAI mobile app. We do not sell your data, we do not share it with third parties for advertising, and we process only what the app needs to work.
Data we process
The following data is processed while you use the app:
- An anonymous user/device identifier (no email or social account is requested).
- Child profile: age, interests, challenge areas and preferred tone.
- Your chat messages and the content generated in the app.
- Usage analytics and crash reports (for diagnostics, not linked to your identity).
- Subscription status (payment details never reach us; they are handled by the store).
Why we process it
We use the data only to provide the app’s features, to find and fix errors, to measure performance and to answer your support requests. We do not build advertising profiles and we do not target ads.
Service providers
A small number of providers make the app work. Each one only accesses the data its own job requires:
- OpenAI — the relevant text is sent through our own secure server to generate answers, stories and games.
- Analytics and crash reporting services — for app stability.
- Apple App Store / Google Play — subscriptions and payments.
Where data is stored and international transfers
Server-side processing runs on Google Cloud / Firebase infrastructure in United States regions. Text sent for generation is processed by OpenAI, also in the United States. Your data is therefore transferred abroad to the extent necessary to provide the service; transfers use encrypted connections and are limited to the purposes listed in this policy.
The app uses Firebase services for anonymous authentication, device attestation (App Check) that blocks forged requests, and usage quota. These services hold no identifying details such as an email address or name.
Retention and deletion
We keep data only for as long as the purpose requires. Removing the app from your device deletes the data stored on the device. If a server-side record exists, you can ask us to delete it by writing to support@ambersf.com; we complete such requests within 30 days at the latest. See our data deletion page for step-by-step instructions.
Security
Data is carried over encrypted connections (TLS). Server-side access is limited to the studio owner. No system is perfectly secure, so we reduce the risk by collecting as little data as possible.
Children’s privacy
ParentAI is designed for parents; the user is an adult. The details you enter about a child (age, interests) are used only to personalise content, and we ask for no identifying information beyond the child’s first name. We do not market to children.
Your rights
Under GDPR and Turkey’s KVKK you have the right to access your data, to have it corrected or deleted, to restrict processing and to object to it. Send requests to support@ambersf.com. You can withdraw device permissions (location, notifications, camera, microphone) from your operating system settings at any time.
Changes
When this policy changes we update this page and the date above. For significant changes we also notify you inside the app.
Contact
For any privacy question: support@ambersf.com — AmberSF, an independent mobile app studio, Türkiye.